Warranty & Return Policy – AIYOZON

At AIYOZON, we are committed to delivering high-quality products and ensuring customer satisfaction with every purchase. We understand that trust is essential when shopping online, which is why we maintain a clear and transparent Warranty & Return Policy. Please read the details below carefully to understand your rights and responsibilities regarding product warranty, returns, and exchanges.

🛡️ Warranty Policy

At AIYOZON, some products come with an official brand warranty, while others do not. Our warranty policy is simple and easy to follow:

Products with Official Warranty:

  • Only products that clearly mention official brand warranty are eligible for warranty claims
  • Customers must follow the brand’s official warranty process for any claims or servicing
  • Warranty coverage, duration, and terms are fully controlled by the respective brand

Important to Know:

  • AIYOZON does not provide any additional warranty beyond what is offered by the brand
  • For warranty claims, customers may need to contact the brand’s service center directly

🔄 Return & Exchange Policy

We aim to ensure that you receive products in perfect condition. However, if any issue occurs, we offer a simple return and exchange policy.

Eligible Cases for Exchange:

  • If you receive a defective, damaged, or non-functional product
  • If the product has a technical issue upon arrival

What You Need to Do:

  • Inform us within 1 to 3 days after receiving the product
  • Provide proper details of the issue (images or videos may be required)

What We Offer:

  • In verified, AIYOZON will provide a replacement (exchange) for the product

⚠️ Conditions

To keep our process fair and transparent, please follow these important conditions:

  • No complaints or exchange requests will be accepted after 3 days of delivery
  • After this period, the full responsibility of the product lies with the customer
  • AIYOZON will not be responsible for any issues beyond this timeframe
  • Products without official warranty are not eligible for long-term warranty support

📌 Important Notes

Please keep the following points in mind while shopping with AIYOZON:

  • All products are carefully quality checked before delivery
  • Despite our efforts, unexpected technical issues may sometimes occur
  • Customers are strongly advised to check products immediately after delivery
  • Quick reporting helps us resolve issues faster and more efficiently
  • Our goal is always to provide the best product quality and customer satisfaction

💬 Need Assistance?

If you face any issues or have questions regarding warranty, return, or exchange, our support team is always ready to help you.

Thank you for choosing AIYOZON. We appreciate your trust and are committed to providing you with a smooth, reliable, and transparent shopping experience. 🚀